Track Your Order

You can track your order status on the "My Orders" section of My Account for registered customers or via the URL link included in the email order confirmation notice. If you require further assistance you should call our Customer Service team at 1 (866) 234-1393.

What do our order statuses mean?

Orders are processed through a series of steps/statuses. The process is not entirely linear. Not every status applies to every order.  As an order is advanced through several steps, and we complete an action before your order can be moved into another status queue.