Terms of Use

Terms of Use

Welcome to ContactFill.com (the “Site”). Contact Fill, LLC ("Contact Fill") is a preeminent online retailer of contact lenses to individuals within the United States.  These Terms of Use govern your access to and use of our Site and any electronic communications with us.  Do not use our Site if you do not agree with these Terms of Use.

The Site is offered and intended for users who are at least 13 years of age or older.  

We reserve the right, at any time in our sole discretion, to modify, suspend or discontinue the Site or any service, content, feature, or product offered through the Site, with or without notice for any reason. You agree that we shall not be liable to you for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Site.



To understand our practices with respect to your privacy, please review our Privacy Notice, which also governs your visit to the Site, and our HIPAA Notice of Privacy Practices.


Electronic Communications

When you visit the Site, submit information to us via the Site, or send e-mails to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.


Reliance on Contents of the Site

The information presented on or through the Site is made available solely for general information purposes and may be information provided by third parties. We do not warrant the accuracy, completeness, or usefulness of this information. We may update the content on the Site from time to time, but we are under no obligation to update such material. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site.


No Professional Advice

Any content or information provided through this website or by any of our agents or employees, whether by telephone, e-mail, letter, facsimile or other form of communication, is for informational purposes or general guidance and does not constitute medical or other professional advice. Health-related information provided through this website is not a substitute for medical advice and it is important that you not make medical decisions without first consulting your personal physician or other healthcare professional.


Intellectual Property

Unless otherwise noted, all graphics, button icons, images, account information, articles, data, passwords, telephone numbers, text, software, computer code, trademarks, service marks, and logos (collectively, "Content") appearing on the website belong to Contact Fill, LLC, or its affiliates, partners, or licensors. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any way that discredits or disparages us or suggests any association with us. You may not use any of our trademarks or service marks in meta tags without our express written consent.  You may not decompile, reverse engineer, or disassemble any software or computer code on our Site.


Copyright Infringement

We respect the intellectual property of others.  If you believe any materials posted or accessible on the Site infringes your copyright, you may request removal of those materials (or access to them) from the Site by sending written notice to our copyright agent at: copyright@contactfill.com.

In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (DMCA), the written notice must include substantially the following:

  • your physical or electronic signature;
  • identification of the copyrighted work you believe to have been infringed;
  • identification of the material on our Site that you believe is infringing the copyright in a sufficiently precise manner to allow us to locate the material;
  • your contact information including your name, mailing address, telephone number and, if available, email address;
  • a statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law;
  • a statement that the information in the notice is accurate; and
  • a statement, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.


If you do not comply with all of these requirements, your notice may not be effective.  If you knowingly misrepresent that materials on the Site infringe a copyright, you may be held liable for damages, including costs and attorney’s fees under Section 512(f) of the DMCA.


Prohibited Uses

You may not use the Site for any unlawful purpose or in violation of any provision of applicable federal, state, or local laws, or these Terms of Use.

You may not:


  • Submit any material that is obscene, defamatory or libelous, constitutes an illegal threat, violates rights of privacy or publicity, or infringes any third party’s intellectual property rights;
  • Use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our Site;
  • Take any action that imposes an unreasonable or disproportionately large load on our infrastructure;
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server(s) on which the Site are stored or hosted, or any server, computer, or database connected to the Site; or
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.


We may disclose any submission or electronic communication from you: (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of our customers, other users of the Site, or third party service providers.



We safeguard the security of the information you provide to us or that we collect with commercially reasonable measures. Among other protections, we use industry-standard SSL encryption on all web pages where personal information is required or may be submitted to us. To make purchases from any of our Site, you must use an SSL-enabled browser such as Internet Explorer, Google Chrome, or Mozilla Firefox.  

Unfortunately, the transmission of information via the internet is not completely secure.  Although we take reasonable steps to protect your information, we cannot guarantee the security of your information transmitted via our Site.  Any transmission of information is at your own risk.

The safety and security of your information also depends on you.  Please use caution when you are on the Internet to protect your personal data. Change your passwords regularly, do not share passwords, and use a combination of letters, numbers and special characters for your passwords. Always make sure you use a secure browser when on the Internet.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

You agree to notify us immediately if you discover any unauthorized access to or use of your user name or password or any other breach of security.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion if, in our opinion, you have violated any provision of these Terms of Use or we believe such action is appropriate to ensure the security of the Site or your account, or to address any suspected security incidents or breaches.


Disclaimer of Warranties


The Site, their features, and their contents are provided “as is,” without any express or implied warranty of any kind.  We cannot and do not guarantee or warrant that: (1) all information you transmit or submit via the Site will be completely secure and unable to be accessed, altered, deleted; or (2) the Site, their contents, or features will be free from errors, viruses, bugs, or other harmful components.

You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Site for any reconstruction of any lost data.



We Reserve the Right to Update and Revise These Terms of Use at Any Time

Due to the ever changing nature of our business, we occasionally reviews these Terms to ensure they reflect the current legal environment and our business operations. We reserve the right to update and revise these Terms of Use at any time.  Your continued use of the Site or communication with us electronically constitutes your acceptance of the Terms of Use then in effect.