National Vision Administrators Member Benefits
Contact Fill welcomes all NVA members to take advantage of our mail order contact lens services.
Your lenses may be ordered by:
- Using 1-Step Checkout here on our website
- Calling 1-866-234-1393, Daily 8:00 AM - 9:00 PM ET
If you wish to utilize your NVA benefits with your purchase, complete these steps also:
- On the checkout page, answer Yes to the question, “Do you wish to use your NVA benefits with this order?”
- Enter your member ID number in the space provided.
- Read the following disclaimer before submitting your order:
Please be advised that a hold will be placed on your credit card for the full purchase price until we are able to check on and apply your NVA benefits. Once the benefits are confirmed, and your order is ready to be shipped, you will be charged the purchase price, minus any applicable NVA benefits. If you have any questions, please call us at 1-866-234-1393 (8:00 AM - 9:00 PM ET).
How we process your order?
- When you submit an online order, your credit card will be authorized for the full purchase price upfront.
- After NVA confirms your benefits, the benefit amount will be subtracted from the order.
- Once your prescription has been verified, and your order is ready to be shipped or picked up, the hold on your credit card will be released and you will be charged the purchase price, minus any applicable NVA benefits.
- NVA benefits will not be applied if they are not in effect on the day the order is placed.*
- If you have any questions, please ask. You may contact us by email at firstname.lastname@example.org or by phone at 1-866-234-1393.
*To learn more about your NVA benefits, click HERE to visit National Vision Administrator's (NVA) website or call 1-800-672-7723 (24/7 service) to speak with an NVA Customer Service representative.